How to Bypass Most Phone Menus and Get to a Live Operator

finance	phone	steps to find a human

American Express	800-528-4800	0
ATT Universal	800-950-5114	###
Bank of America	800-900-9000	1 loan; 2 account; 3 investing; 4 info; or 00 to human
Bank One	877-226-5663	0,0
Capital One Visa	800-867-0904	ignore prompts and invalid entry warnings; press #0 four times
Charles Schwab	800-435-9050	3 then 0
Chase	800-CHASE24	5 pause 1 4
CitiBank	800-374-9700	1 online support; 2 billpay; 3 non-online; 4 credit card; or 0 to human
Discover	800-347-2683	****
E-Trade	800-387-2331	####
Fidelity	800-544-6666	ignore prompt for social security number, just enter ###
MasterCard	800-MC-ASSIST	000 on each menu
MBNA	800-421-2110	00# when menu starts
Paypal	650 864-8000	cf http://paypalsucks.com/PayPalPhoneNumbers.shtml
Sovereign Bank	800-SOV-BANK	1 english; 1 personal; 3 then social#; passcode, #; then 0 (1-3x)
Sun Trust Banks	404-588-7815	Yes
US Bank	800-US BANKS	0000
Visa	800-847-2911	000 (ignore prompts saying that it's an invalid entry)
Wachovia	800-922-4684	accounts personal banking
Washington Mutual	800-756-8000	At any time after the announcement(s) press 0,0.
Wells Fargo	800-869-3557	0,0,0
Western Union	800-325-6000	* then ##

government	phone	steps to find a human

INS	800-375-5283	After selecting English, (with a 2 second delay between) 2 6 2 4
Social Security	800-772-1213	00 will confuse computer and send you to an agent
Veterans Affairs	800-827-1000	1,0

insurance	phone	steps to find a human

Aetna	800-537-9384	“2, then say “”operator”" (check this)”
Aetna	800-680-3566	* then 0 anytime
AFLAC	800-99-AFLAC	***
Ameritas	800-745-1112	0,0,0
CIGNA	800-516-2898	REGARDING A BILL
Cigna	800-849-9000	##
GEICO	800-841-3000	Wait for prompt then 6, 1, 5
Humana	800-4-HUMANA	After entering insurance number and details, 0.
Medicare	800-633-4227	“After the opening prompt say “”agent”".”
Principal Life	800-247-4695	1 for english, 2, then 0 several times until it redirects you to an operator.

pharmacy	phone	steps to find a human

CVS	local listing	dial local store, after promt. press 6 will connect to store manager
Eckerd	800-eckerds	0 for pharmacy, 8* for manager
Rite Aid	Local Store	Press 3 to speak to the pharmacy
Walgreens	local store	0 for a pharmacy employee
products	phone	steps to find a human
Bose	800-444-2673	Direct to human!
Sonos	800-680-2345	1 sales; 2 support
Sony	800-222-7669	“When prompted by the automated voice system to answer ANY questions, just say “”Agent”"”

retail	phone	steps to find a human

Advance Ato	800-314-4243	0 when the automated message begins
Amazon.com	800-201-7575	Direct to human!
Best Buy	800-365-0292	00*
Best Buy	local store	wait for extension prompt (sometimes must 4), then ext. 2021
Circuit City	local store	0 for customer service or 218 for store manager
eBay	800-322-9266	0,0
Home Depot	800 677-0232	“When asked for account number, keep hitting “”#”". After 5 or 6 times, a human appears!”
Home Shopping Net	800-284-3100	0
Ikea	800 434-IKEA	“0000000 (hit “”0″” many times fast, if you do it once, or too slow, it will merely repeat the menu)”
K-Mart	local store	0
Kohl's	800 5645740	After providing account info, press 0 three times
Lowes	local store	0 for customer service or #450 for commercial sales
Old Navy	800-OLD-NAVY	0
Overstock.com	800-843-2446	At the main menu, 0 three to four times to bypass the menu
QVC	800-367-9444	0
Safeway	local store	As soon as voice prompt starts type 1200 to get human
Sears	800-4-MY-HOME	Silence don't push numbers just sit there and you will be placed at front of queue.
Target	local store	0 during greeting.
“Toys “”R”" Us”	local store	0
Wal-Mart	800-925-6278	1 for directory

shipping	phone	steps to find a human

DHL	800-225-5345	press 1, press 5, press 0, enter your phone number.
FedEx	888-GO-FEDEX	“At message say “”Representative”"”
UPS	800-pick-ups	0,0
USPS	800-275-8777	7-3-2-0-0 or send them some junk mail

technology	phone	steps to find a human

AOL	800-827-6364	0
Apple	800-275-2273	“000; if virtual rep answers, say “”operator”"”
Compaq	800-652-6672	No easy escape
Dell	888-560-8324	2 order; 3 support; 4 purchase help; or 00 to human
Dell Service	800-624-9897	option 1, xt 7266966, option 1, option 4, option 4
Earthlink	888-earthlink	1 find a dialin number; 2 billing; 3 sales; 4 support
Epson	800-922-8911	yes
Gateway	800-846-2301	00#
HP	800-474-6836	“Say “”agent”".”
HP	888-560-8324	00
IBM	800-IBM-4YOU	You go into a hold queue immediately
Microsoft	800-936-5700	Always 0. This is true for just about any MS number.
QuickBooks	888-729-1996	1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human
Symantec	800-441-7234	00

telco	phone	steps to find a human

AT&T	800-222-0300	#### then 1 if for current phone, else 2 to enter other, else 3
AT&T Wireless	800-888-7600	No easy escape
BellSouth	877-678-2355	*0
Cellular One	888-910-9191	“4, say “”agent”", then #”
Cingular	800-331-0500	For faster service, the option that you are looking to close your account, You get the same ppl but an immediate answer
Nextel	800-639-6111	0 five times
SBC	800-585-7928	Again, an (intelligent, this time) IVR wants YOUR phone number first.
Sprint PCS	888-788-5001	“If live person does not answer, 00, then say “”agent”"”
T-Mobile	800-TMOBILE	“Say “”representative”" at any time.”
Verizon DSL	800 567 6789	“Say “”I don't know it”" then “”technician”"”
Verizon Wireless	800-922-0204	#00 or enter phone # then 0 then 4

travel	phone	steps to find a human

American Airlines	800-433-7300	“00, then say “”agent”"”
Amtrak	800-872-7245	“0 or say “”agent”"”
Delta	800-221-1212	“say “”agent”" four times - every time it asks for a response from you”
jetBlue	800 JET-BLUE	1 flight status; 2 reservations; 3 vacation packages
Kayak.com	203 899-3120	0
Northwest	800-225-2525	Star, 0,0 after initial greeting
Southwest	800-435-9792	Calls answered by operator; during busy times you might have to hold
United	800-864-8331	Do nothing, wait for human.
US Airways	800-428-4322	4, wait, 1
Walt Disney World	407-824-4521	Direct line to Magic Kingdom Guest Relations

tv/satellite	phone	steps to find a human

Comcast	800-266-2278	Customer service, but an IVR wants your number first.
Direct TV	800-347-3288	0 repeatedly
Dish Network	800-333-3474	0 during menu
Sirius	888 539-7474	0
TiVo	877-367-8486	“Say “”Live Agent”"”
Xm Radio	800-998-7900	Direct to human!

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